Refund policy

Refund & Return Policy

We strive to ensure the highest quality in all our hair accessories. Please read our policy carefully before making a purchase.

Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, unworn, and in original packaging.

• For hygiene reasons, used hair accessories are not eligible for return.

• Items purchased on sale or at a discounted price are non-returnable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos. We will arrange a replacement or refund.

Refunds

• Once the returned item is inspected and approved, refunds will be processed to the original payment methodwithin 5–7 business days.

• Shipping charges are non-refundable, unless the issue was caused by us.

Return Shipping

• Customers are responsible for return shipping costs.

• We are not liable for items lost during return transit.

Exchanges

• Exchanges are subject to availability.

• Please contact us before sending any item back.

Contact Us

For return or refund requests, please email us at Beline.accessories@gmail.com with your order number.